Returns Policy

Your right to cancel:Under The (British)Consumer Protection(Distance Selling)Regulations 2000,you have the right to cancel your order within seven days-starting the day after delivery.

This only applies if the products are in their original state and packaging and returned to  our retail unit at the address on our home page.If you wish to cancel please e-mail us at the following address or call us on 07528812731.

All goods returned are at your expense and refunds will only be given for products returned (delivery charge is excluded).

Please note patterns and pattern books are non-refundable..Please also see below.



The Knitting Gift Shop has taken every care in the preparation of the content of this web site to the extent permitted by applicable law. The Knitting Gift Shop disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this web site.

The Knitting Gift Shop makes no representations or warranties as to the quality or fitness of the goods supplied and hereby excludes all such implied terms, representations and warranties to the fullest extent permitted by law.

The Knitting Gift Shop hereby excludes to the fullest extent permitted by law and any liability for any and all loss and damage including consequential loss, economic loss and loss of profits regardless of whether such losses are foreseeable and whether or not caused by its negligence save that nothing in this agreement shall limit the liabilities of The Knitting Gift Shop for loss or damage caused by death or personal injury caused by The Knitting Gift Shop or for acts of fraud committed by The Knitting Gift Shop.

The Knitting Gift Shop expressly excludes all civil (but not criminal) liability in respect of incorrect pricing and labelling to the fullest extent permitted by law.

The Knitting Gift Shop shall not be liable for any loss suffered or incurred by you as a result of the failure or inability to perform or delay in performing under this agreement by reason of an act of God, fire, flood, strike, lock-out or other industrial dispute, explosion, sabotage, war, riot, civil commotion, postal delay, communication failure, law, order or regulation or any other unexpected or exceptional cause or circumstance beyond our control.

The invalidity or unenforceability for any reason of any part of this agreement will not prejudice or affect the validity or enforceability of the remainder.

Nothing in this agreement shall affect your statutory rights.

If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.